The Port Authority of the Cayman Islands would be very grateful if customers to its facilities would wear a face mask or other covering over their nose and mouth while on PACI’s facilities for the protection of all around.  We want to continue to serve everyone in an environment that is safe for you and our staff.  Thank you.  Joseph Woods, Acting Port Director

The Government and Port Authority of the Cayman Islands (PACI) have placed no restrictions on any type of cargo being imported.  Companies and individuals wishing to collect their cargo, both dedicated and LCL, can apply for exemptions to do so by emailing exemptions@caymanport.com However, freight brokers like, CICA and Miracle Brokers, receive consolidated containers from forwarders in the USA and these brokers are responsible for clearing, collection, unloading and delivering of the goods from these containers. PACI is not responsible for, and does not discharge or deliver the consolidated cargo from these containers for those brokers.  That is all done by them.  Persons who have imported goods via those brokers should speak with and arrange with these brokers for the collection of their cargo from them.

The Port Authority of the Cayman Islands wishes to sincerely thank Cayman Distillery for donating free hand sanitizer to the Port Authority.

The Cayman Islands Government and the Port Authority of the Cayman Islands (PACI) have placed no restrictions on any type of cargo being imported.  Companies and individuals wishing to collect their cargo, both dedicated and LCL, can apply for exemptions to do so by emailing exemptions@caymanport.com. However, freight brokers, like CICA and Miracle Brokers, receive consolidated containers from forwarders in the USA and these brokers are responsible for clearing, collection, unloading and delivering of the goods from these containers. PACI is not responsible for, and does not discharge or deliver the consolidated cargo from these containers for those brokers.  That is all done by them.  Persons who have imported goods via those brokers should speak with and arrange with these brokers for the collection of their cargo from them.

The Port Authority would like to inform importers who wish to clear and collect their cargo that it can issue them with an exemption letter for a specified date and time in order to do so.  Please call our Billing Office on 949 2055 or direct extension 914 3789 or 914 3786 in order to be issued the exemption letter. Requests can also be emailed to exemptions@caymanport.com

We would really be grateful for the space and would like to encourage those who can arrange collection of their cargo to do so.

– Joseph Woods

Acting Port Director

I am grateful to our committed staff who work around the clock to ensure there is an uninterrupted flow of cargo into the Cayman Islands and who provide our customers with exceptional customer service!  It takes a large team across many departments to make it work: Management, Crane Operators, Forklift Operators, Truckers, Tally Clerks, Labourers, Pinmen, Signalmen, Stevedores, RTG operators, Yard Management Dispatchers, Mechanics, Customer Service & Delivery Clerks, Finance and Accounting Staff, Human Resources staff, IT staff, Facilities Maintenance staff, Security Staff, Taxi Dispatchers who are now reassigned to other departments, Harbour Patrol, Receptionist and Messenger.  It is because of that cohesiveness that the flow of cargo and fuel continues unhindered into the Cayman Islands.  All cargo vessels are arriving as per their regular schedule and are being discharged as normal.  The large importers are able to collect their containers the same night as they arrive and should there be too many for them to collect during the night time, PACI’s hardworking staff is there to provide the same exceptional service during the daytime as well.  I therefore would like to salute and thank the hardworking team of PACI.  Sincerely,  Joseph Woods Acting Port Director.

The Acting Port Director would like to inform the public that our Cargo Distribution Centre Warehouse is now full to capacity and we will be open on Saturday, March 28th, from 8:30am to noon for anyone who has cargo cleared and ready to collect from the Cargo Distribution Centre.  We will not turn any customer away and will remain open until the last customer is served.

The Port Authority of the Cayman Islands (PACI) has received lots of calls from importers regarding the application of storage fees and would like to advise that storage fees will be waived where it is justified and applicable for goods that arrived after March 21, 2020 and where the  importers were unable to collect prior to the imposition of the Caronavirus prevention/containment curfew by the Government.   Unfortunately, with the volume of goods being imported, space is at a premium and PACI would very much appreciate importers clearing and collecting their goods in a reasonable time.  For those genuinely impacted by the curfew, we will waive storage fees, but for those who could have, but did not clear and collect their cargo, storage fees will apply.

The Port Authority of the Cayman Islands is open to customers who have cargo to collect.  If you have cleared your goods with Customs and paid the Port fees, you can collect your cargo from 8:00 am to 4:30pm, Monday to Friday and 8:30am to 12 noon on Saturdays.

Port fees can be paid at our Billing Office in person, or online once you are registered with us.  Go to https://www.caymanport.com/new-user-sign-up-request/ to sign up.  If you experience any difficulties you may also email support@caymanport.com.